Help & Advice

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Common questions about UK mobile contracts, SIM plans and switching providers.

How do I switch networks and keep my number?

Text PAC to 65075 from the phone you want to keep the number on. Your old network will text back a PAC code valid for 30 days — hand it to the new network when you sign up.

What's the difference between SIM only and pay monthly?

Pay monthly bundles a new handset with your airtime over 24–36 months. SIM only is just the airtime on a 30-day, 12 or 24-month plan — cheaper if you already own a phone.

Are mid-contract price rises allowed?

Yes — most UK networks apply an annual price rise in April. Each deal page lists exactly how much your monthly cost will change and when.

Do you check coverage in my area?

We link straight to each network's coverage checker on the deal page so you can confirm signal at your postcode before signing up.

Is my deal protected if a network goes bust?

Your contract is with the network, and UK customers are protected by Ofcom rules. We only feature regulated UK providers.